Contacting Tampa Bay Tan
For general sales questions, product inquires, shipping issues or payment issues, please contact us:
Email Us
Contacting us via e-mail will get you the fastest response!!!!
You may also reach us for questions via phone
Call USA Toll Free
SALES: (M-F, 8-1 EST, closed holidays) – Leave a message to receive a call-back
MAXIMIST EQUIPMENT TECH SUPPORT, SERVICE REQUESTS or WARRANTY REPAIRS: (please leave a detailed message, follow-up can often be provided after hours, weekends, or holidays depending on Tech Availability)
Email: support@maximist.co
SERVICE REQUESTS FOR WARRANTY RELATED MAXIMIST EQUIPMENT REPAIR ISSUES, (while under product warranty)
Please first contact Technical Support above, to allow a Technician to assist with a resolution. Many issues can be quickly resolved via Phone with a MaxiMist Certified Technician.
All Warranty services and repairs must first reach out to Technical Support, to allow a service ticket to be opened.
Please have your product receipt available, this will be needed for all repairs and services.
Need help? Please email us at help@tampabaytan.com – please provide original order details, so we can locate your order .
OTHER PRODUCT RETURNS:
All other Product returns, not warranty related. The Item must be unused, undamaged, returned complete with all parts. (parts,equipment, tents etc – within 30 days of purchase only). Original or return shipping is not refunded.
No returns are available on Solutions,Cosmetics, Skincare, Cleaners, Sticky feet, nose filters, mitts etc.
All returns MUST first be authorized via Email – NO EXCEPTIONS.
Please email us at help@tampabaytan.com
Wholesale Bulk Order Information:
If you are interested in purchasing Solution or Equipment in Bulk, for resale or Dropshipping to other Industry Professionals (from a website store front) Please email us.
Email Us
Need help? Please email us at help@tampabaytan.com
Industry Professional Discount Application
If you are an Industry Professional, who sprays clients for an income. You may be eligible for our Industry Professionals Discount program PRO REWARDS. Please CLICK HERE to apply.
Need help? Please email us at help@tampabaytan.com
If we don’t answer, please leave a detailed clear message. Please make sure your Voice Mail box is working and receives messages.
Please allow 2 business days for replies.
We do not have a Retail Store Front location.
We are sorry, but due to protection of our customers Privacy, we are not able to direct you to a location in your State that sells or uses our products.
We are an Online, E-Retailer only.
Sorry, but Our physical location is NOT set up for customer walk in or customer Pick-up or services.
Our warehouse and shipping center is located in Florida, USA
Commercial Delivery Address, and Physical and Mail Address
Tampa Bay Tan
15134 Citrus Country Dr
Dade City Fla 33523
For GPS /Location/ Deliveries:
15486 US Hwy 301
Dade City, Fla 33523
This will bring all to the guardhouse; guard will check in and direct them to location
No customer order pick-ups can be processed from this location.
Have a question – Please contact us – Use Form Below or email help@tampabaytan.com